Frequently Asked Questions
📍 Where are you located?
We are proudly based in Bandung, Indonesia.
🏬 Do you have an offline store?
Yes! Visit us at:
Jl. Kayu Aya no.29, Oberoi, Bali
Open 9:00 AM to 10:00 PM daily.
📦 Are your items ready stock?
Yes, all items are ready stock, unless mentioned otherwise in the product description.
🇮🇩 Are your products made in Indonesia?
Absolutely! Every product is self-manufactured in Indonesia.
📏 Where can I find the size chart?
Size chart measurements are available in the description box of each item.
❗ What if the package has problems or defects?
Please read our Shipping & Return Policy, or reach out to customer service via WhatsApp for help.
🔁 Can I exchange sale items?
Yes, within 3 days of receiving your order. For details, check our Shipping & Return Policy or message us on WhatsApp.
🌍 Do you offer international shipping?
Yes! For info on international shipping, kindly contact our customer service via WhatsApp.
